What happens if an item arrives faulty, or damaged in transit?

In short, we require photographic evidence for any item under £15 in value and a replacement will be despatched.

How long after an item is despatched will my customer receive their order?

Orders will be delivered within 3-5 working days after despatch. *

 *A working day is Monday-Friday 9-5pm excluding bank holidays.

Is there any way to speed up delivery?

For UK mainland orders, on checkout you can choose UK Express.  With this service orders placed before 2pm will be delivered in 1-2 working days.